Deloitte Greenhouse Innovation

Context

The Deloitte Greenhouse is a network of innovation centers with 40+ locations internationally, leveraging human-centered design principles to create & facilitate executive strategy workshops for Fortune 100 clients. The Houston "Next Generation" Greenhouse is Deloitte's largest to date, with a unique focus on tech-driven innovation.

I was recruited as a founding member given my expertise in tech strategy and passion for innovation and design thinking.

My Role

As an Innovation Manager, I was responsible for leading end-to-end discovery, development, and implementation of innovation solution showcases, as well as delivering compelling client experiences leveraging these solutions.

I worked with firm leadership to establish a resourcing pool of 20+ innovation-minded practitioners and drove a scaled agile process for identifying business objectives, defining & prioritizing MVP concepts, and developing showcases to meet those objectives.

To deliver on our objectives, I leveraged my network across Deloitte's innovation ecosystem to understand common challenges our clients faced across industries, identified novel solutions, and managed a team of designers, researchers, analysts, and developers to implement and iterate on solution showcases.

These showcases were delivered in a gallery-like format, using state-of-the-art interactive technology — AR/VR, 360° projection, touch displays, robotics — to create visually compelling experiences that maximized client engagement.

As our innovation showcase inventory grew from 0 to 18+ products, I became the de facto expert for delivering compelling innovation-centric experiences. Across 10+ strategy workshops, I led 100+ client executives through hands-on exercises and facilitated discussions to identify specific challenges and opportunities, determining how technological innovations could be applied to drive competitive advantage.